Urban Science is a leading global consulting firm headquartered in Detroit, Michigan that has provided tailored insights and solutions for the automotive industry worldwide since 1977. They leverage data and business science to help clients increase market share, improve profitability, and enhance customer satisfaction.
Automotive companies rely on car dealerships to make a strong first impression on potential customers. They recruit Urban Science to audit their dealerships for compliance with brand standards. The traditional audit process requires auditors to conduct an in-person inspection of a dealership, evaluate the premises on various metrics, and build a report manually. While thorough and effective, the process is time-consuming and resource-intensive.
Our AuditBuddy web application significantly reduces the total audit time by utilizing artificial intelligence to analyze and evaluate footage from dealership premises.
The AuditBuddy web application interface provides a separate media file upload space for each evaluation factor. Users capture videos and photos and upload each media item to the corresponding media file. Subsequently, the footage is analyzed using our AI model and the dealership is evaluated based on the standards set by the brand.
The application produces a comprehensive report on dealership performance based on factors such as the quality of display, customer hospitality, employee satisfaction, and parking availability. Along with generating new reports, auditors can access historical reports and compare statistics across various dealerships over different time periods.
Our web application is built using ReactJS for the front end, Firebase for data storage, and Python Flask for the back end. It utilizes YOLOv3 and the Google Cloud Vision API to perform advanced computer vision tasks.