Stellantis is a leading global automaker and a mobility provider headquartered in Amsterdam with operations in nearly 30 countries and a worldwide workforce of over 300,000 employees. Stellantis is guided by a clear mission: to provide freedom of movement through distinctive, appealing, affordable, and sustainable mobility solutions.
In today's fast-paced world with responsibilities spanning multiple projects, staying up to date with the latest information is critical for Stellantis employees to make timely decisions and reassess priorities.
Our Interactive Digital Assistant is a web-based chatbot that allows Stellantis employees to ask general form questions in a life-like conversation about a wide variety of topics, including project statuses, issues or incidents, business applications, process contacts, etc. in a timely manner.
Our Interactive Digital Assistant first asks general questions of the employee to ensure they have the proper credentials to access the documents in which they are interested. Once the user’s identity has been confirmed, the user can ask any question they want.
Once a question has been received, our natural language processing algorithms parse the request and search multiple documents for the correct answer. Our Interactive Digital Assistant can provide answers to questions in less than a second, whereas manually searching all the relevant documents would take from minutes up to hours.
Our Interactive Digital Assistant helps employees find crucial information quickly, allowing them to spend their valuable time focusing on more important tasks.
Our front end is developed in CSS, HTML, JavaScript, and PHP. Our system utilizes the AWS Cloud Platform with Python. Our APIs are hosted by Google Cloud Platform and Drive IT.