With over 100 years of experience, Herman Miller is a globally recognized provider of furnishings, related technologies and services headquartered in Zeeland, Michigan.
Herman Miller uses the Atlas Suite, an online suite of applications meant to make their users’ experience as fluid as possible. Users leverage an application called Scout in the Atlas Suite to help potential customers visualize ideas, select commercial furniture and textiles, and build custom proposals.
The underlying data in the application, like clicks and hits, are monitored and recorded. However, substantial analysis of this data has not been done and potential insights were going unrealized.
To overcome this, our Scout 2.0 application dynamically visualizes the data for users through various interactive models.
The customer acquisition tab displays website traffic throughout the month, week, and day. Any user can hover over the diagram to get more specific data on all of the different tabs.
The popular content tab displays the projects and products views. The user can use the pagination feature which allows them to move back and forth between the most and least viewed items.
The customer locations tab provides insight into the geographical data recorded by Scout, ranging from country to region to city. Knowing this information gives dealers a better understanding of the state of their sale.
Our models provide various ways to visualize the data and help users understand different variables such as when and where the product is viewed, and the projects and products views. This aids dealers in selling products to customers, improving productivity.
The front end of Scout 2.0 is built through Visual Studio Code using AngularJS. The back end is implemented using several Amazon Web Services, including Lambda, Simple Storage Service, AppFlow, and Athena.