Since 1937, Michigan State University Federal Credit Union (MSUFCU) has offered financial services to members of the MSU and Oakland University communities. MSUFCU is the largest university-based credit union in the world, with nearly 900 employees and more than 265,000 members.
With the evolution of financial tools comes a need for a tailored, more personalized user experience. MSUFCU currently offers robust home banking and mobile apps for members to connect with their accounts, check their balances, transfer funds, move money, and more.
However, these apps have not provided a personalized budgeting solution to assist members with their financial planning needs. MSUFCU has enhanced its services with our AutoBudget Chatbot, a voice-enabled tool that helps members get their financial worlds in order.
Our AutoBudget Chatbot provides members with a suggested budget based on their income and spending patterns. The chatbot also allows members to categorize their transactions and provides a graphical overview of the member’s transactional trends. Members can set spending goals for any number of categories while the app helps them stay on track.
Our AutoBudget Chatbot is available on Alexa and Google home devices, all web browsers, and mobile devices running iOS or Android.
The iOS app is built using Swift, the Android app is built with Java, and the website is primarily HTML, CSS and PHP. All applications call an API running Node.js.