Founded in 1937, Michigan State University Federal Credit Union serves the Michigan State community, as well as the Oakland University community. MSUFCU provides financial security and exceptional service to its members. MSUFCU has 17 branches, over 228,000 members, and more than $3.28 billion in assets.

Our Member Ratings and Reviews system enables MSUFCU members to provide feedback on MSUFCU products and services. Members can give ratings from one to five stars and write reviews for any product or service, or the customer service related to any product or service.

MSUFCU members can browse reviews by category, sort them by rating or helpfulness, and filter them by keyword. Members can comment on or rate the helpfulness of a review.

A user preferences page allows members to upload a profile picture or set a display name. Members can also check a box to remain anonymous to other members when posting.

An administrative dashboard gives MSUFCU staff access to detailed information about the reviews for each product. MSUFCU staff can reply to member reviews to get more information from members about their experience, or to assist with members’ issues or concerns.

Our Member Ratings and Reviews web app is written in HTML, CSS, JavaScript and PHP. The mobile versions are native apps written in Swift for Apple iOS and Java for Google Android devices. All three interface with a MySQL database.