Quicken Loans, headquartered in downtown Detroit, Michigan, is the largest online retail mortgage lender in the US. With over 30 years of experience, their customers include over 2 million American families.
Our Game of Loans web-based game educates Quicken Loans team members on the loan process by taking players through a mock mortgage process.
The objective of Game of Loans is to close as many loans as possible in a set number of turns. A player’s ability to acquire and close a loan is influenced by three in-game statistics: income, assets and credit. These three statistics are raised or lowered through in-game chance events, such as getting a pay raise or losing a job.
As a player progresses through the loan process, sub-goals appear and indicate passing steps in the actual mortgage process, such as getting conditionally approved.
At the end of a game session, a player is given a score that is based on a combination of the number of loans closed, the difficulty associated with closing each of those loans, and the player’s statistics.
A player’s score is ranked against other players’ scores on a leaderboard, which is managed by a Quicken Loans system administrator.
Our Game of Loans web app is written in C# using the Unity game engine, which utilizes WebGL as a platform. A SQL database stores players’ scores.