Meijer is a regional supercenter providing quality food and merchandise in five states throughout the Midwest. Headquartered in Grand Rapids, Michigan, Meijer has nearly 200 stores and over 60,000 employees.

In order to provide the best service possible for their customers, Meijer collects large amounts of data used to measure performance. These data measurements, or metrics, are used by comparing data to desired goals or to other metrics.

One important area to monitor is that of Information Technology (IT). Providing low cost, available and reliable IT computer applications and infrastructure are keys to remaining a leading company in the competitive supercenter business.

Our IT Metrics Repository provides Meijer’s IT group with an easy and flexible means of creating, storing, viewing and updating IT metrics. Users can create, edit and populate new metrics along with corresponding goals. New metrics can be based on existing metrics.

Metrics are viewed via user generated reports, which present graphs and tables of the metrics over a user selected time range. Each metric’s performance is compared to its goal.

Our IT Metrics Repository is a web-based application developed in Microsoft’s .NET framework using C#. Microsoft SQL Server 2012 with Reporting Services is used for our database backend.